What's Frustrating for Food Manufacturers?
At the Food Safety Consortium, TraceGains hosted an Ask the Expert discussion Supplier Qualifications and Management. Gary Nowacki, CEO of TraceGains, highlighted two concerns arising from the discussion group. "A common takeaway--whether it was small, mid-size or large companies--was the frustration of having to do more audits, and the growing demand for more paperwork. A question that was often asked was that 'my customer is asking me to subscribe to a different audit, and that defeats the promise of GFSI, that it would lead to fewer audits.' My advice to them is to not just blindly agree, but ask the customer politely what exactly they are looking for, and see if they can address that. Another frustration related to the increase in paperwork and the time and resources consumed in filling these plethora of forms. So there was a discussion about how we can standardize these. And people are looking to get automated solutions as they are not getting more headcount."